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Privacy Policy

Last Updated: July 14, 2025.

Your privacy matters to me! This page explains how I collect, use, and protect your information when you visit my website [www.makalulustudio.com] or order my art.

What Information I Collect:
When you sign up for my newsletter, enter a giveaway, or place an order, I may collect your name, email address, and shipping info. This helps me send you updates, process your orders, and let you know if you’ve won a prize!

How I Use Your Information:

To send you my weekly art emails and occasional special offers
To process your orders and ship your art
To let you know about giveaways or updates
To improve your experience on my website

I Do Not Sell or Share Your Info:
Your personal information is safe with me. I never sell or share your data with anyone else, except trusted partners who help me fulfill your orders (like payment processors or shipping services).

Security: I do my best to keep your information secure. No online method is 100% perfect, but I use safe practices to protect your data.

Kids’ Privacy:
I do not knowingly collect information from children under 13. If you think I have, please contact me and I’ll remove it right away.

Changes:
I may update this policy now and then. If I make big changes, I’ll let you know here.

Contact:
Questions? Feel free to reach out:
KRISTEN PALANA | Ma Kalulu Studio
kristen@kpalana.com
Contact Form

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

See my full returns and exchange policy on my FAQ page at: https://www.makalulustudio.com/faq-bay-photo

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All drawings are created on acid-free archival heavyweight paper. I use Tombow dual tip watercolor pens which are set in place with fixative. Paintings are made on triple primed canvas panels and the acrylic paints are then fixed with varnish. For best possible protection against fading over time, original artwork should be kept out of direct light. Drawings should be protected by a sheet of UV filtered glass.